Faton Lekaj
Focus areas
- Business Processes Transformation
- Strategy Development & Business Analysis
- Product Management
- Marketing Automation
Curriculum Vitae
Release.
16.11.1985
Training.
B Sc Computer Science
Master of Business Administration (MBA)
Skills.
- Business Processes Transformation
- Strategieentwicklung & Business Analyse
- Product Management
- Marketing Automation
Customers.
Software, Financial, Consulting, GeoIT
Interests.
My family, traveling, languages.
Milestones
2021
2015 - 2021
Visable GmbH - formerly Wer liefert was? GmbH
Hamburg
Head of Lead Management & CRM
Senior Manager Lead Management & CRM (2017-2018)
CRM Manager (2015-2017)
Focus: Professionalization and development of a functional CRM system for Visable, optimization of the entire lead-to-order process, introduction of systematic lead management based on scoring, generation of new leads from multiple sources, development of email marketing & automation for potential customers.
2012 – 2015
Cacttus
Prishtina, Kosovo
Project Manager & Business Analyst - Prishtina, Kosovo
Focus: Project management with a team of 12 members consisting of software engineers, developers, quality assurance and designers, successful implementation of more than 15 software development projects ranging from ideation, development, testing, training and rollout.
2008 - 2011
Eurofast Global
Nicosia, Zypern
IT Business Analyst - Nicosia, Zypern
Focus: Implementation of a new CRM system to enable cross-country collaboration and customer management, implementation of data integration and exchange between CRM, accounting software, marketing software and intranet, standardization of business and IT processes in all branches in seven countries.